Payment Methods

What are the payment options which The Sofa Beds provides me?

At The Sofa Beds, you can shop with any of the following options:

  • Visa, Mastercard and American Express Credit Cards. Debit card with major banks.
  • Credit Card EMIs (Kotak, SBI, Axis, ICICI, HDFC, Citibank)
  • Wallets (Amazon Pay, UPI etc.)
Are there any EMI options available?
  • EMI Facility is available for all Axis, HDFC, HSBC, ICICI, IndusInd, Kotak, and standard chartered cardholders. The current EMI facility is available for 3, 6, 9, 12 month installments.
  • We also provide No-Cost EMI option which is provided uniformly on minimum order or cart value of Rs.10,000 and is available for 3 months tenure only.
Will I be asked to share card information, account information or passwords over phone or email?

The Sofa Beds never requests customers to share any of your personal details over email or phone.
What things should I keep in mind during an online transaction
  1. During an online transaction, you will be redirected to your bank website. Once your transaction gets completed, you will be redirected to a The Sofa Beds page with your order details which you can keep a copy of.
  2. Also, please be informed to never press the browser back button when the transaction is still currently being done.
Is it safe to use my credit card, debit card or net banking?

Yes, it is completely safe to use credit card, debit card or net banking while shopping with The Sofa Beds.
What things should I keep handy for my online transaction?

In case of online transactions:

  1. For Credit Cards, we suggest you to keep your card which has the details of cardholder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / OAC.
  2. For Debit Cards, we suggest you to keep your card which has the details of cardholder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So, in that case keep your OAC or IPIN handy as well.
  3. For net banking, you need to keep your account number as well as your IPIN handy.
Do you offer Payment on Delivery options (Cash / Card)?

No, we do not offer cash on delivery/card on delivery as payment options.
How to download the GST Invoice?

You can download the GST invoice once your order has been shipped by logging into your account.
Can I change the billing name or shipping name in an invoice?
  • Yes, the billing name or shipping name in an invoice can be changed by raising a request in your help desk center.